Learn what EAP is, why Indian companies need it now, and how PrimeEAP helps organizations build resilient, healthy, and productive teams
Understanding the foundation of workplace mental health support
An EAP is a confidential workplace benefit providing free mental health support, wellness services, and crisis assistance to employees and their families.
EAPs started in the 1940s as "occupational alcoholism programs" at companies like DuPont. Over time, they evolved to address broader mental health challenges. Today, EAP programs represent a $7+ billion global industry used by millions of employees worldwide.
In India, EAP adoption has surged by 300%+ in the past 3 years as companies recognize the connection between employee mental health and business performance.
The business case for comprehensive EAP is compelling
A typical comprehensive program covers these services
Confidential, licensed therapists providing personalized support
Immediate emergency intervention and support
Wellness programs, fitness, and preventive care
Professional development and work-life balance support
Counseling for families and dependents
Articles, videos, podcasts, and guided activities
Expert consultation for personal and financial matters
Dashboards and organizational wellness metrics
An EAP is essential for organizations that want to:
Ready to learn how to implement EAP at your organization?
An EAP isn't a nice-to-have benefit—it's a smart business investment with proven ROI.
For a 1,000-person company:
20-35% reduction in sick leave
15-20% improvement in output
25-35% reduction in attrition
25-30% reduction in claims
40+ point NPS improvement
30-40% reduction in incidents
Employees now expect mental health support as a job benefit (like health insurance). Companies that don't provide EAP struggle to attract and retain talent. In India's competitive job market, EAP is becoming a table-stakes benefit.
While EAP is available to all employees, certain groups see immediate value:
"I was struggling with anxiety but counseling helped me manage it."
"Dashboard showed stress spikes. Targeted workshops improved engagement 35%."
"Training made me a better manager. I now support team mental health proactively."
"Attrition dropped from 28% to 18% after EAP."
"After publicizing EAP, recruitment costs decreased and quality improved."
"Workers now have mental health support. Safety culture shifted."
Every organization benefits from EAP. The question isn't "who needs it?"—it's "can we afford NOT to have it?"
Join 300+ leading companies that trust PrimeEAP. Start improving employee mental health and productivity today.
Most organizations go live with EAP in 5-6 weeks. Here's the typical timeline:
30-50%
employee engagement
Month 3-4
measurable improvements
Our team will guide you through every step. Get a customized proposal in just 7 days.
A top employee concern: "Will my employer find out I'm using EAP?" The answer is NO.
Everything discussed is completely confidential. Your employer gets NO information about:
Our dashboards show organizational trends only—never individual data.
International data protection standards
Latest Indian law for data protection
Banking and finance data security standards
Medical data protection compliance
Legally binding for therapists and counselors
Military-grade AES-256
AWS servers in India with backups
Information Security standard
Quality Management standard
Security audits and controls
Third-party security testing
Bottom line: We take confidentiality as seriously as you do. It's built into every system layer, every process, and our company culture.
Everything you need to know about Employee Assistance Programs and how PrimeEAP can support your organization
Yes, confidentiality is the cornerstone of PrimeEAP. We strictly adhere to the Mental Health Care Act (2017). Employers receive only aggregated, anonymized usage data (e.g., "5% utilization rate") and never know who used the service or what was discussed. All counseling sessions are completely confidential, and information cannot be disclosed without the employee's explicit consent.
EAP pricing in India typically ranges from ₹30 to ₹100 per employee per month, depending on the workforce size and service depth. PrimeEAP offers flexible, scalable packages designed to fit different organizational needs and budgets:
Contact our team for a customized quote that matches your organizational needs.
Absolutely. We believe employee wellness starts at home. PrimeEAP plans can be extended to cover immediate family members including:
Family coverage is available at no additional cost to the employee, ensuring holistic support for the entire family unit.
Generally, corporate wellness programs and EAPs provided by the employer are considered business expenses for the company and are tax-free for employees in India, provided they are available to all staff members universally (no discrimination). This makes EAP a valuable, non-taxable benefit for your workforce.
Important: Always consult your corporate tax advisor for specific compliance and current tax regulations as these may vary based on company structure.
Yes. To ensure inclusivity and accessibility, PrimeEAP offers support in major Indian languages including:
This ensures your blue-collar and white-collar workforce alike can express themselves comfortably in their preferred language, breaking language barriers to mental health support.
We track ROI through three key metrics:
Our clients typically see a ₹5 to ₹7 return for every ₹1 invested within the first year. We provide detailed monthly reports and quarterly business reviews to track these metrics transparently.
PrimeEAP has a dedicated 24/7 Crisis Intervention Protocol. If an employee indicates self-harm or severe distress:
Employee safety is our top priority. We take all crisis situations with utmost seriousness and provide comprehensive emergency support.
Health Insurance covers medical treatment (hospitalization, medications). EAP is preventive and supportive. Key differences:
EAP is the frontline defense against mental health deterioration, addressing daily stressors (work pressure, relationships, financial stress) before they become clinical conditions.
Still have questions? Our EAP specialists are here to help.
or email us at contactus@hopequre.com | Call +91-9899118504